Enquiry & Quote Follow-up / UK TRADES

Enquiries organised.
Quotes followed up.
You stay in control.

The Follow-through plan helps UK tradespeople keep connected enquiries moving, arrange quote visits and choose the right follow-up after the first reply.

£297per month

The Follow-through plan. Monthly payment in advance.

Discuss Follow-through See exactly what is included
FOLLOW-THROUGH / £297 PER MONTH

From first reply
to the next useful action.

For a trade business with enquiries already coming in. The Follow-through plan combines the Essential foundations with controlled follow-ups and regular upkeep.

01

Your managed online essentials

A managed one-page website, domain and one mailbox, plus Google profile and WhatsApp Business setup. We review existing assets and confirm any initial work and account arrangements.

02

Connected enquiries and quote visits

Automatic replies to agreed connected enquiry forms, one owner quote calendar and reminders. Supported connections, booking rules and messaging permissions are agreed before activation.

03

Enquiry and quote follow-ups

Check the customer details, then choose an approved follow-up when it is appropriate. You decide the jobs, prices and next actions. The service does not write or price your quotes automatically.

04

Invoice reminders and reviews

Approved unpaid-invoice reminders and review requests when suitable. Paid or disputed invoices are not chased. You record offline replies and stop actions that are no longer appropriate.

05

Regular profile and website care

Google profile care with two approved posts each month, plus two website change requests taking up to 30 minutes in total. These are the Follow-through limits, not extra unlimited work.

06

£15 monthly SMS credit

Credit for the agreed outbound workflow, subject to supported setup and permissions. Extra use needs approval. Branded texts are one-way, with links for customers to book or contact you.

AN EXAMPLE, NOT A LIVE DEMO

A connected enquiry.
A clear next step.

The exact journey depends on the job, your plan and the supported setup agreed with you.

  1. Record the connected enquiry

    A customer uses an agreed website or connected form. The enquiry enters one record and receives the agreed acknowledgement. Other channels are not automatically captured.

  2. Arrange a quote visit when appropriate

    Customers can use the booking link for the hours you approve, with fixed travel buffers. You decide whether a visit is suitable. This does not calculate routes or promise emergency attendance.

  3. Keep the appointment and record current

    Agreed reminders help both sides. Changes through the booking link update the appointment. You add changes or replies agreed by phone, WhatsApp or elsewhere.

  4. Choose the follow-through

    Approve the appropriate quote follow-up, unpaid-invoice reminder or review request. Stop it when the customer replies, the invoice is paid or the action is no longer suitable.

THE PLAN BOUNDARIES

Agreed connections.
Actions you control.

Included scope and costs

One trading business, one location and one owner calendar. £297 per month, paid monthly in advance. Your quote confirms any initial setup work, applicable taxes, account arrangements, hosting, mailbox and renewal costs.

The £525 or £899 setup package is not automatically added. We review any existing site or earlier setup and agree the work needed.

The £15 SMS credit and two website requests up to 30 minutes total are the Follow-through allowances. Extra SMS use needs approval.

Outside this plan

Ad management, ad spend, bulk campaigns, custom software, emergency dispatch, extra locations and unapproved integrations.

Ordinary calls and unconnected WhatsApp messages need you to add or update the record. Call forwarding, voicemail transcription and missed-call texts are not included as working features.

No guaranteed leads, rankings, Google verification or booked jobs. Customer judgement and supported transfer arrangements remain part of the agreed scope.

CHOOSE THE RIGHT LEVEL

Why £297, rather than £197?

Essential · £197/month

The managed online essentials, replies to connected forms and quote calendar with reminders. £10 monthly SMS credit and one website change request up to 15 minutes.

Choose this when the foundation is what you need. Controlled quote follow-ups, invoice reminders and review requests are part of the higher Follow-through plan.

Follow-through · £297/month

Everything in Essential, plus the follow-up actions, profile care, two approved monthly posts, two website requests up to 30 minutes total and £15 monthly SMS credit described above.

Need regular service or project pages and more upkeep? Compare Local Presence at £497/month on the plans page.

Compare all three plans
YOUR QUESTIONS

What to know before you start.

Does this bring me new leads?

It improves the agreed online setup and helps handle connected enquiries. Follow-ups need enquiries to work with. Advertising management and lead charges are separate, with no guaranteed leads, rankings or booked jobs.

Will every call and WhatsApp reply appear automatically?

No. Only the connections listed in your written order are included. Ordinary calls and unconnected WhatsApp replies need you to add or update the record and mark enquiries handled. We do not promise universal automatic capture.

Do you send follow-ups without my control?

You check the details and choose the approved follow-up action. You keep offline conversations up to date and stop anything no longer appropriate. Paid or disputed invoices are not chased.

Do I need a new website or one-off package?

Not necessarily. We review your existing website, domain and contact routes. If suitable, we keep them and agree supported forms or booking links. We confirm any initial work and review overlap before agreeing the monthly scope.

What happens if I cancel?

Plans are paid monthly in advance. Cancellation before renewal takes effect at the end of the paid period, when managed services stop. Your domain, customer-owned assets and contact export remain yours. The written agreement sets out supported transfer options; a managed website has separate service and transfer terms.

Are taxes and extra costs already included?

The written quote confirms applicable taxes, any initial setup work, hosting, mailbox and renewal arrangements. No VAT-inclusive total is specified here. Advertising and ad spend are separate, and SMS above the stated credit needs approval.

START WITH A CONVERSATION

Tell us what you need.
We’ll agree the right scope.

No appointment or paid service is confirmed by an enquiry.

Discuss Follow-through
Arrange a walkthrough